DFCC Bank yet again reaffirms its commitment to customer centricity and digital innovation, having been voted as the Market Leader in Cash Management in Sri Lanka for the second year running by Euromoney for 2022 and clinching first place for Best Service this year.
Acknowledging these accolades, Thimal Perera, CEO at DFCC Bank, said, “It is a great honour to be recognised as the Market Leader for Cash Management in Sri Lanka for the second consecutive year along with the Best Service award, which is a testament to our commitment to customer-centricity and the overall success of our iConnect solution. As this survey obtains feedback directly from customers, our receipt of these awards and accolades genuinely reflects the customer satisfaction we are providing and the value we are creating. Thus, while graciously acknowledging being recognised for the 2nd consecutive year by the Euromoney Cash Management Survey, we also take this opportunity to extend our heartfelt gratitude to our customers, who have placed their trust in us. As your preferred banking partner, we will continue to do our best to deliver everything you expect and more.”
The iConnect electronic banking platform, which delivers cutting-edge Cash Management solutions, is a state-of-the-art Liquidity, Payments and Cash Management system that enables customers to perform their daily transactional banking needs with a click of a button. This innovative solution allows the clients’ Finance and Treasury units to access the company accounts maintained with DFCC Bank PLC, both locally and globally. It also offers enhanced security features that enable real-time viewing of account balances, making local and cross-border payments and collection solutions available at anywhere 24/7, 365 days a year.
About DFCC Bank
DFCC Bank is a full-service Commercial Bank with a legacy of 66 years that offers a range of commercial and development banking services. The Bank’s Sustainability Strategy 2020–2030 envisions it becoming one of the leading banks that will contribute toward greater resilience, including the creation of Resilient Businesses that contribute to sustainable economic growth by extending support to Green Financing and, Sustainable and Social Entrepreneurs. The Bank has won awards for being the ‘Most Trusted Retail Banking Brand’ and the ‘Best Customer Service Banking Brand’ in Sri Lanka, 2021 from the prestigious Global Brands Magazine, UK, and was awarded ‘Market leader in Cash Management 2021’ by Euromoney. DFCC Bank was ranked amongst Business Today’s Top 40 Corporates in Sri Lanka. DFCC Bank is rated [SL] A+ by ICRA Lanka Limited and A+ (lka) by Fitch Ratings Lanka Limited as a licensed specialised bank supervised by the Central Bank of Sri Lanka