07 Apr 2022
CAPTION: Damitha Silva - Assistant Vice President - Digital Financial Services, Dilhani Piyasena - Chief Manager - Transformation Unit, Channa De Silva - General Manager/CEO - LankaClear (Pvt) Ltd, Naresha Subramaniam - Senior Manager - Shared Services - Payments & Settlements, Pathmapriyan Suthanthiraraj - Senior Manager – Marketing AND Dinuka Perera - Chief Operating Officer - LankaClear (Pvt) Ltd
NDB Bank was recently awarded two Gold awards and one Merit Award at the Lankapay Technnovation Awards 2022 held at Shangri la Hotel, Colombo.
Accordingly, the Bank won Gold Awards for Bank of the Year for Financial Inclusivity and Best Common ATM Enabler of the Year as well as the Merit Award for Excellence in Customer Convenience. All awards were won in Category C.
While NDB Bank has always been known for delivering the very best to its customers, digital and technological advancement is the bedrock of its strategy. Considerable resources are deployed towards this end, enabling the Bank to establish a remarkable positioning in the industry as one of the fastest growing, systematic and technologically savvy players.
The Technnovation awards are organized and presented by LankaPay, which is operated by LankaClear. “The objective of the awards competition,” according to LankaPay “is to recognize the torchbearers of payment technology innovations in the country who have steadfast to the cause of promoting electronic payments and constantly thriving for enhancing customer convenience and to recognize the torchbearers of payment technology innovations in the country who have been steadfast to the cause of promoting electronic payments and constantly thriving for enhancing customer convenience.” LankaClear as the operator of Sri Lanka’s National Payment Network – LankaPay, is the national payment network that functions under the guidance and supervision of the Central Bank of Sri Lanka (CBSL).
Speaking of the awards, Damitha Silva Assistant Vice President Digital Financial Services said “We at NDB have continued to push through the boundaries in the Sri Lankan banking arena, consistently encompassing the latest technological advancements and introducing novel methods in which our clients can do their banking conveniently. These awards, in addition to many others won by us, are testimony towards the innovative, timely and meaningful banking products and services we introduce in line with the evolving needs and aspirations of our stakeholders.”
NDB NEOS, which comprises of the Bank’s Mobile and Online Banking platforms, is the flagship digital offering of the bank. The enhancements introduced to the NDB NEOS platform during the recent past are industry-firsts, with the implementation of a QR payment enabled NEOSPay feature along with the ability to perform fund transfers, pay bills etc all through the same app. Also the AI-enabled video KYC (vKYC) based online account opening facility within NDB NEOS, enables new customers to open NDB accounts from the comfort and safety of home, without having to visit a branch. Additionally, the Bank also became the first in the industry to tie up with the Credit Information Bureau (CRIB) in order to create a hassle free and convenient service in which the Bank’s customers can register and request for their individual credit reports (iReport) and individual credit score reports (CRIB Score) from wherever they are in Sri Lanka through NDB NEOS.
NDB NEOS was awarded the Most Innovative Digital Banking Platform in Sri Lanka 2021 by the Global Business Outlook – UK. NDB Bank was also crowned "Sri Lanka’s Best Bank 2021" by the prestigious Global Finance Magazine of USA, was named the “Best Digital Bank 2021” at the Asiamoney Best Bank Awards for Sri Lanka and is the “Most Awarded Corporate 2021” as per LMD ranking. NDB is the 4th largest listed bank in Sri Lanka and the parent company of the NDB Group. The only financial services conglomerate in Sri Lanka, NDB Group is uniquely positioned towards assisting the growth and development of the Sri Lankan financial market to provide its customers seamless access to the product and service offerings of all its group companies.