A Bank well-recognised for its exceptional customer experience and service standards, DFCC Bank recently hosted its annual DFCC Banking Awards 2023 to honour its high-achieving staff. Held under the theme “The Shining Stars” at the BMICH on the 23rd of March 2024, the ceremony was a gala event, followed by an evening of fellowship and networking.
The Awards highlighted exceptional performances and exacting standards of dedication amongst DFCC Bank’s staff during 2023, which helped to uplift the Bank’s performance. During the financial year 2023, DFCC Bank posted a year of record successes across multiple metrics, including financials, sustainability, and customer service. Accordingly, the outstanding individuals who contributed to these achievements from across the Bank’s branch network and its sales teams were honoured on the DFCC Banking Awards 2023 platform.
Over 400 staff members were present at the event, along with distinguished senior management, which included DFCC Bank’s Chairman, J Durairatnam, Chief Executive Officer (CEO), Thimal Perera, and several other high-ranking officials from the Bank’s corporate management and senior management teams. The atmosphere at the DFCC Banking Awards 2023 was nothing short of electric and included a diverse array of colourful entertainment acts, which added to the excitement of the evening.
CEO Thimal Perera said, “It is with immense pleasure that we honour our shining stars who sacrificed and made unmatched contributions towards the success of DFCC Bank across 2023. As a Bank dedicated to excellence in all facets of our operations, we are also keen to cultivate the same amongst our people. Therefore, the DFCC Awards serve not only as a platform for the recognition of excellence but also as one for inspiring excellence across our diverse teams. I take this opportunity to congratulate the award winners this year and invite every team member to aspire to excellence in the coming year.”
In total, 137 awards were presented at the DFCC Banking Awards 2023. These included awards covering various spheres such as overall branch performance, product-related achievements, customer service, audit standards, and special awards for exceptional performers across DFCC Bank’s different products and other campaigns. Overall, the DFCC Banking Awards 2023 concluded as a resounding success, providing a platform for recognition and building stronger ties between the Bank’s diverse teams
About DFCC Bank
DFCC Bank is a full-service commercial bank with a rich history of 68 years and offers a diverse range of commercial and development banking services. As part of its Sustainability Strategy 2020-2030, the Bank aims to become a leading institution contributing to greater resilience by creating resilient businesses and supporting green financing and sustainable, socially responsible entrepreneurship. The Bank has received numerous accolades, including being named the ‘Most Trusted Retail Banking Brand’ and the ‘Best Customer Service Banking Brand’ in Sri Lanka in 2021 by Global Brands Magazine UK and ‘Market Leader and Best in Service in Cash Management 2022’ by Euromoney. Additionally, DFCC Bank is ranked among Business Today’s Top 40 Corporates in Sri Lanka, is rated A- (lka) by Fitch Ratings Lanka Limited and is regulated by the Central Bank of Sri Lanka. Attesting to its commitment to sustainability, DFCC Bank is also the first, and presently only, entity in Sri Lanka to have received accreditation from the Green Climate Fund (GCF), granting it access to concessionary funding worth USD 250 million to support climate mitigation and adaptation projects across the Island.