Recognising DFCC Bank’s exceptional efforts to further financial inclusion through digital innovation, the bank was honoured with the Gold Award for Financial Institution of the Year for Financial Inclusion – Category C, at the recently concluded LankaPay Technovation Awards. In addition to this prestigious accolade, DFCC Bank also received the Merit Award for Best Common ATM Enabler of the Year – Category B. These awards underscore DFCC Bank’s commitment to being the ‘Bank for Everyone’, envisioning a sustainable future of financial inclusivity driven by digital enablement.
Commenting on this achievement, Thimal Perera – CEO of DFCC Bank said, “We are deeply honoured to have been recognised with these prestigious awards. The Gold Award, a first for us on this esteemed platform, is a testament to the unwavering dedication of our numerous individuals and teams in their pursuit to establish and uphold DFCC Bank as the premier financial institution for all. We have experienced sustained growth through their relentless endeavours, even amidst challenging circumstances. Importantly, our steadfast commitment to our customers has ensured uninterrupted access to vital financial services. I extend my heartfelt gratitude to the awarding body for this recognition and commend the exceptional contributions of our team members. Furthermore, I sincerely thank our loyal customers for their unwavering support of DFCC Bank.”
These awards reflect DFCC’s unwavering commitment to delivering customer-centric solutions that appeal to all Sri Lankans. As a pioneer in digital service delivery and internal digital transformation, DFCC Bank delivers a seamless omnichannel customer experience. Furthermore, these initiatives are also well-aligned with the Bank’s sustainability goals, helping reduce reliance on paper and other resources, increasing operational efficiency and lowering the carbon footprint.
The LankaPay Technnovation Awards is Sri Lanka’s premier awarding body for financial technology innovation. Launched in 2019, the Awards recognise the best tech innovations across the island and reward those who have made outstanding contributions towards promoting electronic payments and enhancing customer service and convenience. The Awards are highly competitive, with candidates required to meet strict criteria, and an independent panel of industry experts judges all entries.
About DFCC Bank
DFCC Bank is a full-service commercial bank with a rich history of 68 years and offers a diverse range of commercial and development banking services. As part of its Sustainability Strategy 2020-2030, the Bank aims to become a leading institution contributing to greater resilience by creating resilient businesses and supporting green financing and sustainable, socially responsible entrepreneurship. The Bank has received numerous accolades, including being named the ‘Most Trusted Retail Banking Brand’ and the ‘Best Customer Service Banking Brand’ in Sri Lanka in 2021 by Global Brands Magazine UK and ‘Market Leader and Best in Service in Cash Management 2022’ by Euromoney. Additionally, DFCC Bank is ranked among Business Today’s Top 40 Corporates in Sri Lanka, is rated A- (lka) by Fitch Ratings Lanka Limited and is regulated by the Central Bank of Sri Lanka. Attesting to its commitment to sustainability, DFCC Bank is also the first, and presently only, entity in Sri Lanka to have received accreditation from the Green Climate Fund (GCF), granting it access to concessionary funding worth USD 250 million to support climate mitigation and adaptation projects across the Island.