- Check accuracy and completeness of all client requests relating to cash, cheques and other over-the-counter services
- Ensure effecting transactions pertaining to all customer requests into the system timely and accurately as per policy
- Ensure cash balances are reconciled based on deposits as per policy
- Ensure safe-keep of all data & documents of the branch as per policy
- Ensure completion of account opening mandates/customer requests/security documents (as applicable) accurately and forwarded for respective units for processing and safe keeping in a timely manner
- Mine existing customers to increase business
- Proactively generate leads for products & services
- Cross-sell banks products and services
- Maintain zero-tolerance with respect to adherence to all internal audit, external audit & regulatory compliance, as applicable
- Preferably part qualified in Finance or Banking
- Possess around 2 - 4 years of Branch Banking experience with exposure to all branch functions and customer services within a computerized environment. According to experience position is at junior executive level
- Possess excellent communication and interpersonal skills
- Proficient in Microsoft Excel
- Be a good team player